Legal Policy

Terms of Use

By accessing and using the Kaptein & Annie Brandt website and online shop, you agree to the following terms and conditions of craft.

1. Introduction

These Terms of Use ("Terms") govern your access to and use of the website kapteinbrandt-website.pages.dev ("Site"), operated by Kaptein Brandt Artisan Sauces (Pty) Ltd ("we", "us", "our"), an artisan food products manufacturer registered and operating in Nelspruit, Mpumalanga, South Africa.

By using this Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please discontinue use of the Site immediately.

2. Use of the Website

You may use this Site for lawful purposes only. You agree not to:

  • Use the Site in any way that violates applicable South African laws or regulations.
  • Attempt to gain unauthorised access to any part of the Site, our servers, or connected systems.
  • Reproduce, duplicate, copy, sell, or exploit any part of the Site without our express written permission.
  • Use automated tools to scrape, harvest, or extract data from this Site.

3. Online Shop & Orders

Our online shop allows you to browse and purchase artisan spiced sauces, marinades, and condiments. By placing an order you agree that:

  • All information you provide during checkout is accurate, current, and complete.
  • Product prices are displayed in South African Rand (ZAR) and include VAT where applicable.
  • We reserve the right to cancel or refuse any order at our discretion, including where products are out of stock or pricing errors have occurred.
  • Product images and descriptions are provided for illustrative purposes; actual bottle designs, labels, or sauce coloring may vary slightly due to seasonal mango availability and our handcrafted process.

For returns and refunds, please refer to our Refunds & Returns Policy.

4. Product Ingredients & Allergen Disclaimer

Our sauces are made with natural ingredients including fresh mangoes, chili peppers, vinegar, and spices. We do not use synthetic coloring or chemical thickeners. While we strive to maintain clean, small-batch cooking environments, our products may contain traces of allergens. Please review the ingredients listed on each product page or bottle label carefully before consumption.

Because our products are organic and preservative-free, they must be stored in a cool, dry place before opening, and kept refrigerated after opening. We are not responsible for spoilage resulting from improper storage after delivery.

5. Intellectual Property

All content on this Site — including text, recipe descriptions, graphics, logos, images, and software — is the property of Kaptein Brandt Artisan Sauces or its licensors and is protected by South African copyright and intellectual property laws.

You may not reproduce, distribute, or create derivative works from any part of this Site without prior written consent.

6. Limitation of Liability

To the fullest extent permitted by South African law, Kaptein Brandt shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this Site or our online shop.

We make reasonable efforts to ensure the accuracy and availability of the Site, but we do not guarantee that the Site will be error-free, uninterrupted, or free from harmful components.

7. Third-Party Links

This Site may contain links to third-party websites (e.g., PayFast payment portals, Google Maps, WhatsApp chat tools). These links are provided for convenience only. We do not endorse, control, or accept responsibility for the content or practices of any third-party sites.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes are effective immediately upon posting. Your continued use of the Site constitutes acceptance of the updated Terms.

10. Contact Us

If you have any questions about these Terms, please contact us:

Kaptein Brandt Artisan Sauces

27 van der Merwe Straat, Nelspruit, 1200

Phone: 013 754 2201

Email: info@kapteinbrandt.co.za